Manager, Planning & Inventory

Full-time | Toronto, ON

I'm interested

Manager, Planning & Inventory

Full-time | Toronto, ON


Be Part of Our Story

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life.

Transparent and Open to FeedbackTransparent and Open to Feedback
Customer InspiredCustomer Inspired
Process DrivenProcess Driven
Continuous ImprovementContinuous Improvement

Job Details

Company Description

Current Indigo employees should apply through the Internal Mobility page using your email address.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.


  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description


As the Manager, Planning and Inventory Management, you will be responsible for driving financial performance and inventory productivity, with the goal of meeting/exceeding sales, margin and inventory turn targets. Partnering with Category Manager the incumbent will develop Category Strategy, create Merchandise Financial Plans, support assortment plans, reforecast OTB, collaborate on managing in-season business and drive permanent markdown management.

  • Partner with Category Manager to develop and execute category strategies based on customer feedback/preferences to achieve financial goals and business objectives
  • Partner with Category Manager in development of conceptual assortment plans and reconcile assortment plans against financial goals
  • Provide in-depth analysis of product performance and make recommendations to maximize business opportunities
  • Focus on the analytics, financial and inventory performance
  • Manage and maintain OTB
  • Manage allocations and inputs into the forecasting and replenishment systems working with cross functional partners to validate forecast
  • Partner with Category Manager to manage open-to-buy/business performance in-season to maximize sales opportunities
  • Support the Category Manager to collaborate with Store Design and Visual Merchandising on space planning
  • Develop merchandise financial/store plans and open-to-buy
  • Manage overall markdown process to ensure smooth launch/exit of inventory
  • Develop and execute financial/assortment analytics and reporting
  • Understand the impact to Indigo of changing external environmental factors
  • Develop replenishment budget
  • Work with Category Manager to develop allocation strategy by:
    • determining allocation and in-season readiness to monitor/manage allocation/replenishment performance
    • re-forecasting replenishment budget to inform Open-to-Buy
    • management of product flow from DC to stores, in-season
  • Communicate with and support stores and DCs
  • Accountable for managing Replenishment
  • Support the creation of the Store/location plans during MFP process
  • Ensure the completion of team deliverables and set/adhere to team budgets, as applicable
  • Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes
  • Proactively identify and anticipate customer expectations and needs
  • Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers
  • Challenge the status quo and consistently identify areas for improvement, diagnose issues and working to resolve them
  • Build strong teams by attracting and developing the best talent
  • Bring out the best in others, empower and constructively stretch talent
  • Give authentic feedback on performance and potential
  • Ensure all team members understand where they stand and have clear performance objectives aligned with Indigo and team goals
  • Collaborate with others to drive flexible and iterative solutions, quickly and easily
  • Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
  • Help others see the impacts of their efforts and proactively engage other functions to get input
  • Encourage others to freely share their point of view and be open to feedback
  • Accountable for the overall engagement, productivity, turnover and bench strength of the team
  • Model Indigo’s beliefs and convey a positive image in everything you do
  • Celebrate diversity of thought and have an open mindset
  • Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
  • Embrace, champion and influence change through your team and/or the organization



  • 5+ years Retail experience or equivalent business-related experience
  • 2+ years of experience as Manager of a team
  • Bachelor’s degree in Business, Economics or equivalent
  • Strong analytical skills, ability to analyze and utilize financial measurements including: sales, gross margin, receipt flow, OTB, etc. to impact the business
  • SAP or mass data experience
  • Ability to learn new technical applications and tools quickly
  • Strong communication skills
  • Demonstrate ability to build and maintain productive and cohesive relationships with peers and cross-functional teams
  • Ability to “sell” ideas and influence senior management, peers, direct reports and cross-functional/business matrix
  • Demonstrate strong listening, written and oral communication skills
  • Ability to deal with change and uncertainty
  • Demonstrate solid problem-solving skills
  • Flexible and adaptable to changing priorities
  • Ability to organize and prioritize workload to meet deadlines, multi-task and complete projects on time
  • Ability to effectively manage details, demonstrate good organizational skills
  • Strong computer skills, including proficiency in Microsoft Word, Excel, PowerPoint and Outlook

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at if you require an accommodation at any time during the recruitment process. 



Manager, Planning & Inventory

Home Office (HO)
Mid-Senior Level
We’re an Inclusion Certified Employer

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