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Job Details

Company Description

Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description

The Designer is responsible for supporting the Design team in the creation and delivery of unique proprietary products from collaborative conceptualization through to final product. The Designer is responsible for collboarting with the Design team to ensure product designs are innovative, exceed company-wide expectations, and delight customers, while being of excellent quality and within cost guidelines. The Designer will contribute to proprietary product assortments that are robust and will set and maintain the bar for design and quality at a level that is amongst the top tier within the retail industry.

 

KEY PERFORMANCE METRICS

  • Delivery of collections on time, on budget, and within scope
  • Satisfaction of all cross-functional partners
  • Brand appropriate product design and positive consumer response

KEY ACCOUNTABILITIES

Functional

  • Work closely with senior team members to develop original creative product design for categories, supporting the overarching seasonal concept set by the Chief Creative Officer
  • Concurrently support multiple seasonal collections at various stages from conceptualization through to production,
  • Sketch initial designs with direction from design leadership and input from cross functional partners. Create technical specs and comprehensive tech-packs that are sent to vendors for development
  • Create and maintain line charts for seasonal collections
  • Partner with the sourcing team on vendor selection for production of each collection item, considering each product’s specific requirements
  • Manage samples, ensuring that they meet quality and design standards, and present samples to key cross-functional partners on a seasonal basis
  • Manage development status and timeline as part of sample process, review and tracking all changes to product specs and relay comments and revisions to vendors prior to final production
  • Work with vendors and sourcing team to address design and production issues
  • Keep up-to-date and informed of emerging trends, ensuring Indigo’s product design meets the highest design and quality standards
  • Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
  • Proactively identify and anticipate customer expectations and needs
  • Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers
  • Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

People

  • Collaborate with others to drive flexible and iterative solutions, quickly and easily
  • Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
  • Help others see the impacts of their efforts and proactively engage other functions to get input
  • Encourage others to freely share their point of view and be open to feedback

Cultural

  • Model Indigo’s beliefs and convey a positive image in everything you do
  • Celebrate the diversity of thought and have an open mindset
  • Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
  • Embrace, champion and influence change through your team and/or the organization

KEY RELATIONSHIPS

Internal:

  • Sourcing
  • Merchant
  • Visual Merchandising

External:

  • Vendors
  • Suppliers

Qualifications

Work Experience / Education / Certifications

  • 3-5 years’ experience in product design and development, preferably within retail industry
  • Post-secondary degree in design

Competencies / Skills / Attributes

  • Excellent conceptual, visualization and design skills, Adobe Illustrator, InDesign and Photoshop skills are essential, 3D CAD modeling software such as SOLIDWORKS, Rhino, AutoCAD are an asset
  • An understanding of craftsmanship and continuity
  • Strong attention to detail and professionalism
  • Strong communication skills, both verbal and written
  • Ability to work independently with minimal supervision
  • Ability to work cooperatively on a team to achieve overall best results
  • Strong time management skills with a proven ability to focus on multiple priorities and meet deadlines
  • Strong understanding of industry standards and best practices for design and development in a retail environment
  • Creative and innovative approach to problem solving
  • High degree of self-motivation

Other (travel, Bilingual, etc.)

  • International travel required, as needed

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at 1 (888) 881-3177 (toll free) or Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process. 

WELCOME HOME

Indigo

Designer, Tabletop and Decorative Accessories

Home Office (HO)
Full-time
Entry Level
Art/Creative
Apply
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