QA Developer

Full-time | Toronto, ON

I'm interested

QA Developer

Full-time | Toronto, ON


Be Part of Our Story

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life.

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Job Details

Company Description

Current Indigo employees should apply through the Internal Mobility page using your email address.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.


  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description

The Developer, QA provides software automated testing services to the Retail software development team for internal customer-facing tools. They will apply their knowledge of QA test methodologies and practices, testing tools and technologies to produce high-quality results while working as part of a development team


  • Participate in implementing solutions architecture and technical design of the QA automation framework and test scripts
  • Design, implement and maintain automated testing frameworks and scripts for multiple projects
  • Participate in the selection of tools and technologies used for QA automation
  • Responsible for maximizing the maintainability and extensibility of implementation logic
  • Create and review test approach documents, estimated automation ROI, time estimation and test scenarios for assigned features
  • Implement and maintain automated test scripts to ensure that features are adequately covered by automated tests
  • Perform automation code reviews and code merges, ensuring that we are adhering to departmental standards in our automated code
  • Interact with developers to ensure delivered features meet expectations
  • Perform manual and exploratory testing as required
  • Ensure Software Quality Assurance Standards are being met throughout the product lifecycle
  • Consistently provide status reports detailing progress against objectives
  • Report and evaluate defects and issues using a defect tracking system
  • Highlight issues/risks to project lead or manager for resolution
  • Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
  • Proactively identify and anticipate customer expectations and needs
  • Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers
  • Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them
  • Collaborate with others to drive flexible and iterative solutions, quickly and easily
  • Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
  • Help others see the impacts of their efforts and proactively engage other functions to get input
  • Encourage others to freely share their point of view and be open to feedback
  • Model Indigo’s beliefs and convey a positive image in everything you do
  • Celebrate diversity of thought and have an open mindset
  • Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
  • Embrace, champion and influence change through your team and/or the organization



  • Computer Science Degree, other related diploma or equivalent experience accompanied with formal computer training
  • Minimum 4-5 years of work experience in Software QA, in a Retail environment
  • Minimum 4-5 years of work experience testing POS/MPOS systems.
  • Minimum 3 years of work experience in QA automation
  • Professional experience using Git for version control
  • Excellent communication skills
  • Very Good knowledge of QA test methodologies and practices
  • Proficiency in developing and executing test plans, test cases and test procedures
  • Hybrid work model.
  • Experience with automation tools such as Selenium
  • Experience in defect-management (bug-tracking) software
  • Experience in relational databases and data validation
  • Self-starter who takes initiative and requires minimal supervision
  • Detail-oriented, with a strong ability to focus and work in a fast-paced environment
  • Ability and enthusiasm to learn new technologies
  • Strong analytical and problem-solving skills

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at 1 (888) 881-3177 (toll free) or if you require an accommodation at any time during the recruitment process. 



QA Developer

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Information Technology
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