Vice President, Global Sourcing & Product Development

Full-time | Toronto, ON

I'm interested

Vice President, Global Sourcing & Product Development

Full-time | Toronto, ON


Be Part of Our Story

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life.

Talent DeveloperTalent Developer
Transparent and Open to FeedbackTransparent and Open to Feedback
Customer InspiredCustomer Inspired
Process DrivenProcess Driven
Continuous ImprovementContinuous Improvement

Job Details

Company Description

Current Indigo employees should apply through the Internal Mobility page using your email address.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.


  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description


As the VP, Global Sourcing & Product Development you will be responsible for leading the strategy for the product development, sourcing, production, quality, and delivery of Indigo’s private-brand products in alignment with Indigo’s assortment and overall business plan. You work closely with the company’s creative, design, merchant, finance and supply chain teams; and is also responsible for quality control and product stewardship over national branded general merchandise product.


  • Develop, implement, and drive global sourcing strategy, ensuring alignment with Merchants and Design partners
  • Anticipate product demands and drive R&D efforts to provide product development solutions (e.g. fabric, silhouette, trim, etc.)
  • Define and develop product development strategy that focuses on eco-friendly and certified sustainable materials
  • Direct GRGM alignment with Design, Sourcing and Merchant teams, protecting and enhancing seasonal business goals
  • Support Indigo goals by executing on mid- to long-term departmental goals (2-4 years)
  • Maintain a high level of strategic foresight by identifying customer and business needs, and adjusting departmental and team objectives accordingly


  • Product Development
    • Train designers and merchants on quality and technical aspects of merchandise (cost, quality of raw materials, utilization, packaging, etc.)
    • Develop a PLM (Product Lifecycle Management) process that provides visibility to component lifecycle status across all Indigo’s private-brand product
    • Manage agents and vendors with regards to: sampling process in development; planning and execution of overseas trips; development of new resources; finalization of costing, specs and Quote Sheet.
    • Drive alignment of Merchant, Design and Sourcing teams on sustainability targets and timelines
    • Transition products to sustainable trims and biodegradable packaging materials
    • Drive sustainable product development efforts and sourcing
    • Develop quality control guidelines to ensure products meet or exceed all specifications
    • Work closely with cross-functional team across the product division to ensure quality consistency and brand alignment
  • Production & Delivery
    • Work with the Design team during the development process to identify source markets and suppliers
    • Manage all aspects of work in progress, from purchase order confirmation to final shipment
    • Troubleshoot production/delivery problems acting or escalating issues as required
    • Develop strategic business partnerships with overseas factories
    • Maintain strong lines of communication with existing suppliers, agents, and product inspectors, as well as potential new suppliers
    • Support the supply chain team on improving speed to market, on-time delivery to distribution centers and optimizing utilization of shipping containers
    • Oversees periodic agent and vendor performance reviews, as well as factory audits and supplier risk assessments as required
    • Assist the vendor relations team in onboarding new vendors
    • Stay apprised of customs rules and free trade agreements as well as social and natural/environmental factors that can impact the flow of product
    • Drive calendar deliverables ensuring key milestones are met while protecting on-time deliveries
    • Enforce cost transparency with vendors to ensure maximum profitability
    • Accountable for seasonal vendor allocations ensuring balanced vendor loading
    • Monitor domestic and foreign trade shows to better understand Indigo’s product categories and to source product with foreign vendors
    • Organize sourcing team, vendor base and buying agents to improve quality of product and design
    • Provide orientation to vendors on Indigo’s sourcing strategy to ensure quality, innovation and brand alignments goals are met
    • Maintain ongoing evaluations of supplier performance
    • Lead Indigo’s Ethical & Social Compliance program
    • Sit at the Sustainability Roundtable and ensure that projects are delivered on-time and on-budget
    • Implement vendor sourcing and management strategy that aligns with our social compliance standards and sustainability mission
    • Achieve executive buy-in for investing in sustainable sourcing (e.g. margin erosion, pricing increases, volume reductions, etc.)
    • Consult outside resources from industry experts in sustainable practices
    • Reduce upstream carbon footprint in the private brand supply chain
  • Ensure the execution of team deliverables and adapt team priorities based on changing needs
  • Set/adhere to team budgets, as applicable
  • Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes
  • Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers
  • Proactively identify and anticipate customer expectations and needs
  • Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them


  • Build strong teams by attracting and developing the best talent
  • Bring out the best in others, empower and constructively stretch talent
  • Give authentic feedback on performance and potential
  • Ensure all team members understand where they stand and have clear performance objectives aligned with Indigo and department goals
  • Accountable for the overall engagement, productivity, turnover and bench strength of the team
  • Responsible for the creation and maintenance of a talent succession plan
  • Collaborate with others to drive flexible and iterative solutions, quickly and easily
  • Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
  • Help others see the impacts of their efforts and proactively engage other functions to get input
  • Encourage others to freely share their point of view and be open to feedback


  • Model Indigo’s beliefs and convey a positive image in everything you do
  • Celebrate diversity of thought and have an open mindset
  • Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
  • Embrace, champion and influence change through your team and/or the organization



  • Bachelor’s degree in business or related field; MBA an asset
  • Minimum of 12 years’ leadership experience in global product sourcing and development, in either mass or specialty retail sector
  • Extensive knowledge in product sourcing and development from raw materials to finished product of fashion accessories, home goods (soft and hard), toys and paper products; a passion for (or personal involvement in) one or more of Indigo’s general merchandise product categories would be considered an asset
  • Multi-national experience in China, Southeast Asia, Indian Subcontinent and Europe is a must; understands the global landscape and is well versed in foreign trade agreements to ensure we are manufacturing in the right countries, factories and mills
  • Strong network of industry contacts in raw material, factories, vendors and retailers
  • Experience in start-up, high-growth environments and an entrepreneurial spirit are strong assets
  • Strong financial knowledge in a retailing context
  • Exceptional project management and organizational skills and the ability to manage competing priorities in a deadline-driven environment
  • Strategic mindset, creative problem solver, and the ability to influence in a professional manner
  • Outstanding communication and presentation skills that inspire confidence
  • Excellent negotiation and marketing skills
  • Experience with PLM applications required, implementation of PLM system an asset
  • Cultural sensitivity, strong ethical foundation and ability to develop/manage productive relationships with international partners
  • Proficient in MS Office applications (Excel, Word, PowerPoint required; Access an asset)
  • Valid passport and ability to travel internationally and domestically on an as-needed basis

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at 1 (888) 881-3177 (toll free) or if you require an accommodation at any time during the recruitment process. 



Vice President, Global Sourcing & Product Development

Home Office (HO)