Loading...

Job Details

Company Description

Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description

The Project Manager, Digital is responsible for the planning and execution of Digital/Omni-Channel initiatives, programs, and projects as well as shaping and implementing cross functional processes. This includes driving pilot development, roll-out, and sustainment plans for key Digital projects, ensuring timely execution and alignment through all aspects of project delivery.  

WHAT YOU’LL DO: 

Functional 

  • Define and create assigned project scopes, milestones, and execution calendars 
  • Collaborate with cross functional teams to identify deliverables and key milestones, resources and any requirements for an assigned project 
  • Create and manage execution plans, outlining the sequence of activities, and cross functional deliverables 
  • Own, manage, update, and maintain central repository of project documents (SharePoint, Smartsheets, etc.) 
  • Actively manage project schedules. Lead cross-functional project delivery teams to achieve project milestones and objectives by maintaining consistent follow-up and communicating current and upcoming deliverables 
  • Manage project communication ensuring full transparency between all project stakeholders, including executive sponsors, business owners, and project deliveries teams 
  • Lead/facilitate weekly project team meetings; ensure keeping of meeting minutes and action items and distribute to the project delivery team. Follow-up on action items or assigned ownership as required 
  • Identify and manage issues and risks jeopardizing project success through regular updates to the business owner; escalate any risks or concerns 
  • Act as the Single Point of Contact (SPoC) for the cross-functional teams in any project 
  • Ensure budgetary requirements for projects are met and maintained throughout  
  • Collect feedback from stakeholders on process to identify opportunities for improvement and establish best practices to share with the project delivery team 
  • Act as an advocate for our customers and employees by placing them at the forefront of all design and decision-making processes 
  • Represent the Digital Projects team as a Digital representative and subject matter expert 

People 

  • Bring out the best in others, empower and constructively stretch talent 
  • Collaborate with others to drive flexible and iterative solutions, quickly and easily 
  • Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself 
  • Help others see the impacts of their efforts and proactively engage other functions to get input 
  • Encourage others to freely share their point of view and be open to feedback 

Cultural 

  • Model Indigo’s beliefs and convey a positive image in everything you do 
  • Celebrate diversity of thought and have an open mindset 
  • Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes 
  • Embrace, champion, and influence change through your team and/or the organization 

Qualifications

WHO YOU ARE: 

  • Minimum of 5 years of experience managing high-volume, complex, consumer facing projects; 8+ years of experience in a digital environment is an asset 
  • Undergraduate degree in Business or related field, or equivalent experience 
  • Project Management Certification (PMP) or equivalent experience 
  • Extensive experience in using a defined Project Management Process – initiating, planning, executing, controlling, and closing projects 
  • Experienced and skilled in developing and managing a project budget, estimating work effort, and organizing and coordinating project work 
  • Experience implementing projects in a retail environment an asset 
  • Ability to work under pressure and to meet deadlines – do what it takes to get the job done 
  • Ability to work in a team environment, as well as independently 
  • Clear and confident verbal and written communication skills 
  • Keen desire to learn and see the opportunities in all tasks 
  • Effective problem solver with analytical, insightful approach, constantly seeking to improve methodologies 
  • Detail orientation with strong analytical, planning, and organizational skills 
  • Expert in Microsoft Office 
  • Experience working with Jira, Confluence, Miro an asset 
  • Bilingual is considered an asset 

Additional Information

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs. 

WELCOME HOME

Indigo

Project Manager, Digital - 10 Month Employment Contract

Home Office
Contract
Mid-Senior Level
Marketing
Apply