Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning…
We play by the following rules:
- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate
WHAT YOU’LL DO:
Drive accuracy across within DC operations
Complete cycle count and exception count processes on timely basis
Complete counts as required to support operation issues
Participate in annual count preparations and processes
Timely investigation and resolution of inventory control issues
Monitor, delegate or action Daily Inventory Control task list as assigned.
Large shrink investigation and resolution
Identify trends and opportunity in DC processes to improve accuracy
Professional, timely communication with home office and DC teams on status of issues and requests
Partner with IT and Loss Prevention as needed for issue resolution.
Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them
Operate at all times in accordance with Indigo Health and Safety standards
Collaborate with others to drive flexible and iterative solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Help others see the impacts of their efforts and proactively engage other functions to get input
Encourage others to freely share their point of view and be open to feedback
Model Indigo’s beliefs and convey a positive image in everything you do
Celebrate diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion and influence change through your team and/or the organization
1-3 years’ relevant experience in a similar role within supply chain or retail organization
Previous experience with SAP and WMS is considered an asset
Competencies / Skills / Attributes
You are a high performer. You’re engaged and have good communication skills. You are results orientated and have a strong willingness to learn.
You have a talent for meeting Key performance indicators and use your high energy and self-confidence to work with the team in a fast paced logistics team environment.
Proficient in warehouse management and ERP systems to support issue investigation.
Proficient in Microsoft Office suite of programs, specifically Excel and Access
Strong knowledge of DC operations and inventory control processes
Excellent written and verbal communication skills
Detail oriented with strong organizational and time management skills
Ability to work with complex data systems and perform detailed analysis
Ability to meet deadlines and work under pressure
Ability to work independently and in a team environment
Can lift up to 40lbs
Must be MHE certified or willing to be trained on MHE equipment. (Order Picker, Aisle Master, Dock stocker, Walkie, Counter balance, Reach and EMB)
Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.