Job Details

Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.


  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description



  • Drive accuracy across within DC operations

  • Complete cycle count and exception count processes on timely basis

  • Complete counts as required to support operation issues

  • Participate in  annual count preparations and processes

  • Timely investigation and resolution of inventory control issues

  • Monitor, delegate or action Daily Inventory Control task list as assigned.  

  • Large shrink investigation and resolution

  • Identify trends and opportunity in DC processes to improve accuracy

  • Professional, timely communication with home office and DC teams on status of issues and requests

  • Partner with IT and Loss Prevention as needed for issue resolution.

  • Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

  • Operate at all times in accordance with Indigo Health and Safety standards


  • Collaborate with others to drive flexible and iterative solutions, quickly and easily

  • Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself

  • Help others see the impacts of their efforts and proactively engage other functions to get input

  • Encourage others to freely share their point of view and be open to feedback


  • Model Indigo’s beliefs and convey a positive image in everything you do

  • Celebrate diversity of thought and have an open mindset

  • Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes

  • Embrace, champion and influence change through your team and/or the organization


Your Experience

  • 1-3 years’ relevant experience in a similar role within supply chain or retail organization

  • Previous experience with SAP and WMS is considered an asset

Competencies / Skills / Attributes

  • You are a high performer. You’re engaged and have good communication skills. You are results orientated and have a strong willingness to learn.

  • You have a talent for meeting Key performance indicators and use your high energy and self-confidence to work with the team in a fast paced logistics team environment.

  • Proficient in warehouse management and ERP systems to support issue investigation.

  • Proficient in Microsoft Office suite of programs, specifically Excel and Access

  • Strong knowledge of DC operations and inventory control processes

  • Excellent written and verbal communication skills

  • Detail oriented with strong organizational and time management skills

  • Ability to work with complex data systems and perform detailed analysis

  • Ability to meet deadlines and work under pressure

  • Ability to work independently and in a team environment

  • Can lift up to 40lbs

  • Must be MHE certified or willing to be trained on MHE equipment. (Order Picker, Aisle Master, Dock stocker, Walkie, Counter balance, Reach and EMB)

Additional Information

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs. 



Inventory Control - Driver (ODC) - Afternoon Shift

Entry Level
Supply Chain