Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

• We love books and all things beautiful
• We are Canada’s Cultural Department Store
• Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

• We exist to add joy to our customers’ lives each and every time they interact with us and our products
• Our job is to create joyful moments for our customers
• We treat each other the way we’d treat a valued friend
• We inspire each other to do our best work
• We seek to ignite creativity and innovation every day
• We give back to the communities in which we operate

WHAT YOU’LL DO: 

Functional

• Drive accuracy across within DC operations

• Complete cycle count and exception count processes on timely basis

• Complete counts as required to support operation issues

• Participate in  annual count preparations and processes

• Timely investigation and resolution of inventory control issues

• Monitor, delegate or action Daily Inventory Control task list as assigned.  

• Large shrink investigation and resolution

• Identify trends and opportunity in DC processes to improve accuracy

• Professional, timely communication with home office and DC teams on status of issues and requests

• Partner with IT and Loss Prevention as needed for issue resolution.

• Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

• Operate at all times in accordance with Indigo Health and Safety standards

People

• Collaborate with others to drive flexible and iterative solutions, quickly and easily

• Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself

• Help others see the impacts of their efforts and proactively engage other functions to get input

• Encourage others to freely share their point of view and be open to feedback

Cultural

• Model Indigo’s beliefs and convey a positive image in everything you do

• Celebrate diversity of thought and have an open mindset

• Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes

• Embrace, champion and influence change through your team and/or the organization

Your Experience

• 1-3 years’ relevant experience in a similar role within supply chain or retail organization

• Previous experience with SAP and WMS is considered an asset

Competencies / Skills / Attributes

• You are a high performer. You’re engaged and have good communication skills. You are results orientated and have a strong willingness to learn.

• You have a talent for meeting Key performance indicators and use your high energy and self-confidence to work with the team in a fast paced logistics team environment.

• Proficient in warehouse management and ERP systems to support issue investigation.

• Proficient in Microsoft Office suite of programs, specifically Excel and Access

• Strong knowledge of DC operations and inventory control processes

• Excellent written and verbal communication skills

• Detail oriented with strong organizational and time management skills

• Ability to work with complex data systems and perform detailed analysis

• Ability to meet deadlines and work under pressure

• Ability to work independently and in a team environment

• Can lift up to 40lbs

• Must be MHE certified or willing to be trained on MHE equipment. (Order Picker, Aisle Master, Dock stocker, Walkie, Counter balance, Reach and EMB)

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs. 

WELCOME HOME