Associate Category Manager - 12 Month Contract

Contract | Toronto, ON

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Associate Category Manager - 12 Month Contract

Contract | Toronto, ON

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Be Part of Our Story

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life.

Customer InspiredCustomer Inspired
EngagedEngaged
AgileAgile
Transparent and Open to FeedbackTransparent and Open to Feedback
Continuous ImprovementContinuous Improvement

Job Details

Company Description

Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description

The Associate Category Manager is accountable for creating and implementing the vision, strategy and direction for the specific category within the total category portfolio as well as supporting and executing the overall portfolio product and category strategy.  

WHAT YOU’LL DO: 

  • Accountable and responsible for achieving sales targets, margin profitability, and funding contribution 
  • Develop trend right product assortments through full multi-approval level line review process with the Category Manger and planning teams, managing all financial metrics including vendor profitability and exit strategies for aged inventory provisions 
  • Collaborate with cross-functional teams to execute Indigo’s vision and strategy 
  • Optimize the digital space and drive e-commerce sales through growing an endless aisle assortment across categories 
  • Use digital customer and market share data to build retail and online assortment to grow sales, reduce bounce rate, and increase on-line conversion 
  • Develop and maintain best in class vendor partnerships focused on the core merchandising strategies and guiding principles using strong negotiating skills  
  • Attend trade shows to identify new products, research product development and/or design of products as required 
  • Support with the day to day business needs of the total portfolio 
  • Ensure the completion of team deliverables and set/adhere to team budgets, as applicable 
  • Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes 
  • Proactively identify and anticipate customer expectations and needs 
  • Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers 
  • Challenge the status quo and consistently identify areas for improvement, diagnose issues and working to resolve them 
  • Build strong teams by attracting and developing the best talent 
  • Bring out the best in others, empower and constructively stretch talent 
  • Give authentic feedback on performance and potential 
  • Ensure all team members understand where they stand and have clear performance objectives aligned with Indigo and team goals 
  • Collaborate with others to drive flexible and iterative solutions, quickly and easily 
  • Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself 
  • Help others see the impacts of their efforts and proactively engage other functions to get input 
  • Encourage others to freely share their point of view and be open to feedback 
  • Accountable for the overall engagement, productivity, turnover and bench strength of the team 
  • Model Indigo’s beliefs and convey a positive image in everything you do  
  • Celebrate diversity of thought and have an open mindset 

Qualifications

WHO YOU ARE: 

  • University Degree 
  • Experience in the Retail Industry 
  • 5-8 years’ experience in retailing, product development and category management field with progressive accountability 
  • Proven ability to build productive business relationships with both internal and external partners 
  • Proven ability to negotiate effectively with external business partners 
  • Strong organizational skills with ability to handle multiple projects simultaneously while meeting deadlines and reacting quickly to shifting priorities 
  • Outstanding communication skills 
  • 20% travel required to trade shows, regional stores and promotional events 

Additional Information

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs. 

WELCOME HOME

Indigo

Associate Category Manager - 12 Month Contract

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