Job Details

Company Description

Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.


  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description


The French Translator is responsible for supporting the various French language needs of the business. 

  • Read, interpret and translate documents including office communications and retail marketing copy 
  • Review, proofread and correct a wide range of materials to ensure that they are accurate for the French Canadian audience 
  • Ensure client and audience satisfaction 
  • Possess the ability to capture corporate voice and tone in translations 
  • Deliver quality content in an efficient and timely manner 
  • Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes 
  • Proactively identify and anticipate customer expectations and needs 
  • Embrace and seek out technology that creates high-tech and high-touch solutions for Indigo’s customers 
  • Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them 



  • Bachelor's degree or higher in translation, 1-3+ years related experience and/or training, or equivalent combination of experience and education 
  • Retail, marketing and product description translation experience is considered an asset 
  • Bilingual French and English communication and written skills 
  • Proficiency in both French and English grammar  
  • Ability to determine and enforce quality standards in all projects 
  • Ability to interpret the meaning of English texts and transpose it to French   
  • Ability to understand the company voice and to accurately reflect it in translations 
  • Superior problem solving skills and sense of urgency 
  • Ability to work well under pressure, to establish a timeline and to multitask daily 
  • Ability to work independently, to prioritize workload efficiently and to manage assignments 
  • Strong proficiency in MS Office 
  • Knowledge of Logiterm is considered an asset 

Additional Information

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs. 



Specialist, French Translator (6 Month Contract)

Home Office
Customer Service