Job Details

Company Description

Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.


  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description


The Payroll Specialist ensures timely and accurate processing of high-volume hourly and salaried payrolls, including review of automated data uploads, processing status change forms, legislated employee remittances and Records of Employment. 

  • Timely and accurate processing of high-volume payrolls for both salaried and hourly employees across Canada in compliance with employment standards legislation and company policies 
  • Timely and accurate processing of low-volume salaried and hourly payroll in the US 
  • Review and upload automated data interfaces (hours, employee changes etc.) 
  • Receive, review and action employee information changes (hires, terminations, increases) 
  • Process quarterly and annual bonus payments 
  • Prepare ad hoc payroll reports 
  • Produce Records of Employment; respond to all government agency inquiries 
  • Prepare or support manual journal entries, as required 
  • Assist with the preparation of government remittances 
  • Liaise with human resources or store management teams on payroll issues 
  • Maintain personnel files, including filing and/or digitizing 
  • Assist with the year-end process and production and distribution of T4s and W2s 
  • Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes 
  • Proactively identify and anticipate customer expectations and needs 
  • Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers 
  • Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them 
  • Model Indigo’s beliefs and convey a positive image in everything you do 
  • Celebrate diversity of thought and have an open mindset 
  • Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes 
  • Embrace, champion and influence change through your team and/or the organization 



  • Bachelor’s degree or college diploma in Accounting, Finance or Human Resources 
  • 3 years’ experience processing high volume payroll 
  • Certified Payroll Compliance Practitioner preferred 
  • Experience with ADP payroll platforms, preferably PaySpecialist 
  • Proficiency in Microsoft Office suite of programs, specifically MS Excel 
  • Experience processing US payroll is considered an asset 
  • Thorough understanding of payroll practices and related provincial and federal legislation 
  • Demonstrated problem solving, and crisis management skills 
  • Strong organizational skills and high attention to detail 
  • Excellent communication skills, both written and verbal 
  • Ability to adapt to a quickly changing, fast-paced environment 
  • Team player  

Additional Information

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs. 



Payroll Specialist

Home Office