Visual & Merchandising Manager

Full-time | Sherwood Park, AB

I'm interested

Visual & Merchandising Manager

Full-time | Sherwood Park, AB

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Be Part of Our Story

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life.

Talent DeveloperTalent Developer
Transparent and Open to FeedbackTransparent and Open to Feedback
Continuous ImprovementContinuous Improvement
Customer InspiredCustomer Inspired
Process DrivenProcess Driven
AgileAgile

Job Details

Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description

WHAT YOU’LL DO

  • Provide support for team members and customers alike, and contribute to the overall vision and sales objectives of the store
  • Lead the visual direction for the store and collaborating with the leadership team to drive brand loyalty and sales by presenting an outstanding store environment
  • Collaborate with other Customer Experience Managers to plan and implement all merchandising activities for their areas of responsibility
  • Partner with the Home Office Visual Merchandising team to maintain the integrity of the Indigo brand
  • Ensure the store is well-run, well-merchandised and well-staffed
  • Attract, hire, retain and develop talented and passionate Customer Experience Representatives
  • Maintain performance management records 
  • Engage and inspire our customers on the floor
  • Make meaningful connections
  • Create a warm and welcoming environment in our stores
  • Leverage our product to tell stories
  • Add joy to our customers’ lives
  • Curate specific product collections for each customer you meet

Qualifications

WHO YOU ARE

  • 2 + year of management or leadership experience with demonstrable skills and success in leading and developing others
  • Experience in retail or the services sector
  • Visual merchandising experience
  • Passionate
  • Enthusiastic
  • Curious
  • Humble
  • Giving
  • Driven

Additional Information

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs. 

WELCOME HOME

Indigo

Visual & Merchandising Manager

Retail
Full-time
Mid-Senior Level
Sherwood Park
Customer Service
Apply