Job Details

Company Description

Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.


  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description


The Analyst, Channel Reporting supports the business in developing and delivering key operational reporting in a timely and efficient manner.  This role is responsible for producing accurate reporting which provides the business with key insights to drive decision making.

  • Build out standard reporting capabilities as new requirements are identified to provide key metrics to the organization that are timely, consistent and reliable
  • Manage and maintain the current reporting capabilities while looking for efficiencies and improvements to provide faster and more reliable reporting
  • Identify, digest and communicate relevant data points with preliminary insights into business drivers
  • Develop profound understanding of requirements from cross functional partners to ensure relevance of output
  • Ensure standard procedures are documented and updated as required
  • Understand Indigo specific data challenges to identify the best source of data. Provide recommendations to others on how to correctly and efficiently source data
  • Produce Daily, Weekly and Monthly corporate reports within the established timelines 
  • Provide ad hoc reporting to the business as required focusing on repeatable and updatable solutions



  • Bachelor’s Degree in related field
  • Minimum of 2 years’ experience in report development and analytics required
  • Experience in 1 or more data visualization tools like Tableau, Looker, Qlik, PowerBI
  • Minimum 2+ years of SQL experience specifically in data querying and creating SSIS packages for ETL processes
  • Strong analytical background demonstrating an ability to collect data, analyze trends, draw conclusions and make recommendations using statistical techniques
  • High personal standards for accuracy, attention to detail and meeting deadlines
  • Strong interpersonal skills; comfortable working with people from all levels of the organization and being part of a cross-functional team
  • Exceptional communication skills
  • Adaptable to change
  • Technology savvy with an excellent working knowledge of Microsoft Office applications, with an advanced knowledge proficiency in Excel
  • Working knowledge SAP BW (Business Warehouse) would be an asset
  • Working knowledge of SAS or other Statistical Package would be an asset

Additional Information

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs. 



Analyst, Business Intelligence

Home Office
Human Resources