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Job Details

Company Description

Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description

WHAT YOU’LL DO: 

The Manager, Gifting Curation is accountable for creating and implementing the vision, strategy and direction for their portfolio to support Indigo Marketplace and Dropship in a net new AI-Fueled Digital Gifting Platform. The role of the Manager is to expand Indigo’s existing assortment by sourcing new product and introducing new product categories. Their unique perspective of the Gifting market will fuel a highly differentiated product assortment that will enable international growth.

  • Leads the development of the assortment to support the new Gifting Platform
  • Develop partnerships and source product from a range of sellers based on strong customer insights and market research Meets Sales, Margin and Turn Goals set by the Director, Gifting Curation
  • Leads key negotiations with Sellers to gain best possible terms of engagement
  • Develops go-to-market plans for all product launches, establishing a rigorous calendar of new brands to ensure newness is consistently introduced to the gifting platform
  • Manages Gifting “giftlists” through effective understanding of customer consumption patterns, market trends and product launches
  • Leads the development of Merchandising Plans that are consistent with overall merchandising calendar
  • Uses Financial Analysis to recommend action to maximize sales and profit
  • Provides ongoing analysis and reporting to evaluate product, brand and “giftlist” performance
  • Collaborate with Operations Teams to ensure Sellers meet brand requirements
  • Lead Quarterly assortment reviews
  • Ensures the implementation and compliance of operating standards and practices across entire line of business
  • Stays ahead of market trends, brings fresh ideas for product launches and brand partnerships to the broader team

Qualifications

WHO YOU ARE: 

  • University Degree an asset
  • Experience in Retail Industry, Gifting, E-Commerce preferred
  • Minimum 6 years’ experience in retailing, product development, category management, or brand development
  • Proven ability to build productive business relationships with both internal and external partners
  • Proven ability to negotiate effectively with external business partners
  • Proven ability to establish vision and set direction for a team
  • Proven ability to lead a team through change
  • Strong organizational skills with ability to handle multiple projects simultaneously while meeting deadlines and reacting quickly to shifting priorities
  • Outstanding communication skills
  • Passionate for the category

Additional Information

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs. 

WELCOME HOME

Indigo

Gifting Curator

Home Office
Full-time
Mid-Senior Level
Marketing
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