Customer Experience Leader

Part-time | Langley, BC

I'm interested

Customer Experience Leader

Part-time | Langley, BC

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Be Part of Our Story

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life.

EngagedEngaged
Talent DeveloperTalent Developer
Transparent and Open to FeedbackTransparent and Open to Feedback
Continuous ImprovementContinuous Improvement
Customer InspiredCustomer Inspired
AgileAgile

Job Details

Job Description

WHAT YOU’LL DO

  • Support the head of store and other CELs to ensure the store is well-run, well-merchandised and well-staffed
  • Coordinate and communicate the daily task assignments to the Customer Experience Representatives
  • Communicate sales goals to the Customer Experience Representatives 
  • Ensure goals are achieved and identifying areas that require merchandising attention
  • Assist setting up company promotions
  • Follow pre-opening, post-opening and closing procedures
  • Engage and inspire our customers on the floor
  • Make meaningful connections
  • Create a warm and welcoming environment in our stores
  • Leverage our product to tell stories
  • Add joy to our customers’ lives
  • Curate specific product collections for each customer you meet
  • Leave a lasting impression 
  • Cashier duties fair amount of each shift partnering with the above needs

  • Receiving and dealing with In and Outbound product

  • Shelving of product

  • Daily use of ladder

  • Removal of garbage and recycling daily

  • General daily, wkly housekeeping including vacuuming, cleaning washroom

Qualifications

WHO YOU ARE

  • Passionate
  • Enthusiastic
  • Curious
  • Humble
  • Giving
  • Driven
  • Organized

Additional Information

At Indigo, you work for all of our stores! We're currently looking for candidates willing to work in different locations across the lower mainland. Please note if you are willing to work in these possible other locations!

Indigo

Customer Experience Leader - Willowbrook Mall

Retail
Part-time
Associate
Willowbrook
Customer Service
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