Job Details

Company Description

Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.


  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description


The Manager, Planning and Inventory Management is responsible for driving financial performance and inventory productivity, with the goal of meeting/exceeding sales, margin and inventory turn targets. Partnering with Category Manager the incumbent will develop Category Strategy, create Merchandise Financial Plans, support assortment plans, reforecast OTB, collaborate on managing in-season business and drive permanent markdown management.

•    Partner with Category Manager to develop and execute category strategies based on customer feedback/preferences to achieve financial goals and business objectives
•    Partner with Category Manager in development of conceptual assortment plans and reconcile assortment plans against financial goals
•    Provide in-depth analysis of product performance and make recommendations to maximize business opportunities
•    Focus on the analytics, financial and inventory performance
•    Manage and maintain OTB
•    Manage allocations and inputs into the forecasting and replenishment systems working with cross functional partners to validate forecast
•    Partner with Category Manager to manage open-to-buy/business performance in-season to maximize sales opportunities 
•    Support the Category Manager to collaborate with Store Design and Visual Merchandising on space planning
•    Develop merchandise financial/store plans and open-to-buy 
•    Manage overall markdown process to ensure smooth launch/exit of inventory
•    Develop and execute financial/assortment analytics and reporting 
•    Understand the impact to Indigo of changing external environmental factors 
•    Develop replenishment budget 
•    Work with Category Manager to develop allocation strategy by:
•    determining allocation and in-season readiness to monitor/manage allocation/replenishment performance
•    re-forecasting replenishment budget to inform Open-to-Buy
•    management of product flow from DC to stores, in-season
•    Communicate with and support stores and DCs 
•    Accountable for managing Replenishment
•    Support the creation of the Store/location plans during MFP process
•    Ensure the completion of team deliverables and set/adhere to team budgets, as applicable
•    Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes
•    Proactively identify and anticipate customer expectations and needs
•    Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers
•    Challenge the status quo and consistently identify areas for improvement, diagnose issues and working to resolve them



•    5+ years Retail experience or equivalent business-related experience
•    2+ years of experience as Manager of a team
•    Bachelor’s degree in Business, Economics or equivalent
•    Strong analytical skills, ability to analyze and utilize financial measurements including: sales, gross margin, receipt flow, OTB, etc. to impact the business
•    SAP or mass data experience

Additional Information

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs. 



Manager, Planning & Inventory Management (Contract)

Home Office
Supply Chain