Customer Experience Leader

  • Retail
  • Associate
  • Markham Woodside Centre
  • Customer Service

Job Description

WHAT YOU’LL DO

  • Support the head of store and ensure the store is well-run, well-merchandised and well-staffed
  • Coordinate and communicate the daily task assignments to the Customer Experience Representatives
  • Communicate sales goals to the Customer Experience Representatives 
  • Ensure goals are achieved and identifying areas that require merchandising attention
  • Follow pre-opening, post-opening and closing procedures
  • Engage and inspire our customers on the floor
  • Make meaningful connections
  • Create a warm and welcoming environment in our stores
  • Leverage our product to tell stories
  • Add joy to our customers’ lives
  • Curate specific product collections for each customer you meet
  • Leave a lasting impression 

Qualifications

WHO YOU ARE

  • Passionate
  • Enthusiastic
  • Curious
  • Humble
  • Giving
  • Driven