Assistant Store Manager

  • Home Office
  • Mid-Senior Level
  • Customer Service

Company Description

Indigo is the world’s first cultural department store — a physical and digital place inspired by and filled with books, ideas, beautifully designed products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is here to be your place — for joyful moments of discovery and to connect with people who share your passion for reading, your belief in ideas, and your commitment to making the world a better and more beautiful place.

In becoming the world’s first cultural department store, this is the most exciting and creative time in our history. We want to share our particular brand of joyful moments and engaging products with as many likeminded global citizens as possible. We are now incredibly excited to be growing our U.S. presence, reaching out to new potential staff and customers who share our values. If you have a passion for books, music, and art, and believe you can help us in establishing and leading a culture of joy and positivity for our customers in a retail environment, we want to meet you!

 

WHO WE ARE


•    We love books and all things beautiful
•    We are the World’s First Cultural Department Store
•    Books are our heart and our soul and Great Books are JUST the Beginning…


We play by the following rules:


•    We exist to add joy to our customers’ lives each and every time they interact with us and our products
•    Our job is to create joyful moments for our customers
•    We treat each other the way we’d treat a valued friend
•    We inspire each other to do our best work
•    We seek to ignite creativity and innovation every day
•    We give back to the communities in which we operate


 

 

Job Description

WHAT YOU’LL DO

  • Provide support for team members and customers alike, and contribute to the overall vision and sales objectives of the store
  • Ensure the store is well-run, well-merchandised and well-staffed
  • Attract, hire, retain and develop talented and passionate Store Associates 
  • Maintain performance management records 
  • Execute the store’s annual business plan as delivered by the General Manager
  • Engage and inspire our customers on the floor
  • Make meaningful connections
  • Create a warm and welcoming environment in our stores
  • Leverage our product to tell stories
  • Add joy to our customers’ lives
  • Curate specific product collections for each customer you meet
  • Leave a lasting impression 
  • This role is non-exempt

 

 



 

Qualifications

WHO YOU ARE

  • 2 + year of management or leadership experience with demonstrable skills and success in leading and developing others
  • Experience in retail or the services sector
  • Proven track record of achieving sales and performance targets 
  • Must be able to travel from US to Canada for training purposes
  • Passionate
  • Enthusiastic
  • Curious
  • Humble
  • Giving
  • Driven

 


 

Additional Information

To find our more, please visit:    https://www.indigoshorthills.com

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.