Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address.
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
The Analyst, Supply Chain ensures product availability, timely communication and supply chain flow performance in order to meet the needs of the business. This role also supports the larger supply chain group through inventory storage capacity planning analysis.
WHO WE ARE
We play by the following rules:
KEY PERFORMANCE METRICS
Purchase creation and maintenance
Data integrity of supply chain reports
Product availability (in-stock percent)
Product flow visibility
Create, maintain, and follow through the purchase order lifecycle from placement to IN-DC for assigned business categories.
Maintain existing reports and publish according to agreed timelines
Ensure consistent review of supply availability to effectively optimize the inventory levels.
Identify inventory inaccuracies to provide effective resolutions including; closing purchase orders due to shortages, damages, long term unavailability, and items no longer available due to product being discontinued.
Execute the POs (purchase orders), highlight any potential risks/issues
Update POs (purchase orders) as required and ensure delivery information is current
Reviews promotional orders, taking into account current on hand inventory and the required vendor lead times to ensure goods are received on a timely basis for distribution to all stores.
Manages the process of ramping down inventory levels of future de-listed items.
Participate in cross-functional sessions with other areas of Supply Chain to align end-to-end processes.
Build and foster relationships with key Supply Chain/ Business stakeholders to ensure proper information flow.
Work with Transport, Distribution and Vendors to co-ordinate flow of goods through the network.
Acting as single point of contact between Category Management teams and the Supply Chain
Ensure on time delivery of goods
Undertake process improvement efforts, primarily with vendors, focused on improving KPI’s
Perform data mining and ad hoc data analysis primarily using MS Access and MS Excel
Support distribution centres during project roll outs
Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them
Collaborate with others to drive flexible and iterative solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Help others see the impacts of their efforts and proactively engage other functions to get input
Encourage others to freely share their point of view and be open to feedback
Model Indigo’s beliefs and convey a positive image in everything you do
Celebrate diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion and influence change through your team and/or the organization
Reports to: Manager, Supply Chain
Manager once Removed (MOR): Director, Logistics
Category Management teams - General Merchandise
Marketing & Online
Work Experience / Education / Certifications
Bachelor’s degree in Industrial Engineering or related field
1-3 years’ relevant experience in a similar role within supply chain or retail organization
Previous experience with SAP and WMS is considered an asset
Competencies / Skills / Attributes
Proficient in Microsoft Office suite of programs, specifically Excel and Access
Excellent written and verbal communication skills
Detail oriented with strong organizational and time management skills
Ability to work with complex data systems and perform detailed analysis
Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.